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IT Knowledge Management System

 

Applications

 
     
  The Application section contains all of the information that is required to support all of the Applications, Systems and Processes (APPS) at your company.  The main screen shows a grid of the APPS which can be searched, sorted and filtered.  From this screen, you can open up multiple child windows showing the details.  Each detail screen shows not only shows the details that you would expect but has additional vital information in grids which can be opened to further details.  Also note that all APPS can be a parent or a child to other APPS.

APPS are defined as Software Applications, Systems contains multiple Software Applications, Processes such as Documentation and Components such as Microsoft Visual Studio.  All APPS are further defined into the type of: "Website", "Executable", "Service", "Scheduled Job", "DLL", "InfoPath", "Form", "Report" and "Documentation".  This allows al APPS to be quickly searched, linked and organized.

Here are some the additional features that can be defined and stored for APPS:

 
  * Parent Child dependencies on APPS
Features * View associated Projects and IT Tickets
Hardware * Add, View, Delete and Edit Installation Information
Application * Add, View, Delete and Edit associated Active Directory Accounts and Groups
Project * Add, View, Delete and Edit Locations using the APPS
Time * Add, View, Delete and Edit Components  (this can be another APPS)
Reporting * Add, View, Delete and Edit Documents, Emails, and SharePoint Links
Support * Add, View, Delete and Edit Website, Executable and Folder Target information
Cost Manage * Add, View, Delete and Edit Databases and Tables used
Quick Task * Add, View, Delete and Edit Tips and Tricks
Data Sync    
    Data shown below is purposely disguised.)
   
     

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