Mind Of The Machine
(tm)
Software Architects, Package Installations, Network Builders and Complete System Support
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MOTM Business Consultants Mind Of The Machine (tm) Software Architects, Package Installations, Network Builders and Complete System Support |
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IT Knowledge Management System |
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| There is nothing out on the market today that does collectively what IT Knowledge Management (ITKM) does. Below are some of the many, many features: |
| 1 | Hardware, Server and PC information management | 2 | Application and System information management | ||
| 3 | Projects and Tasks management | 4 | Personnel management | ||
| 5 | Time management | 6 | Database management | ||
| 7 | Disaster recovery management | 8 | Tips and Tricks | ||
| 9 | Password Management | 10 | Import/Export with SharePoint, Active Directory, Help Center and Accounting data Systems. | ||
| 11 | Web Portal for quick viewing. | 12 | Calculate and project costs for all aspects of the IT Organization. |
| Features | There are many questions that should be asked when working with anything dealing with resource management that have never been answered before in one approach, until now. Here is a list of some of the top questions, all of which ITKM handles and has built in: | |
| Hardware | * | On all of the Projects working, what are the affected Applications, the schedule and what is the target completion dates? |
| Application | * | On all of the Applications installed, who are the Users, AD Groups, Servers installed, Databases used, SharePoint Documents, Tips/Tricks? |
| Project | * | On all of the Applications installed, what is the current and historical Projects, Tasks, Status, Personnel involved, success and Cost(s)? |
| Time | * | Where are all of the Servers, Routers and other connected Devices located and what Team / Personnel are managing them? |
| Reporting | * | On building a Project, are Vacations, other Projects with related resources, company and public holidays used as factors? |
| Support | * | Is your company building up a centralized and electronically stored knowledge base on the Hardware / Software infrastructure and Projects that can be used if key personnel leave? |
| Cost Manage | * | Where are the Disaster Recovery documents and is there a Project that can be activated with Personnel and Infrastructure built into it to handle the Disaster Recovery? |
| Quick Task | * | Is there a place to look and get all Teams and Personnel's open Task Lists that are associated with all on going work/projects? |
| Data Sync | * | Can you import data form Team Foundation Server Tasks, Active Directory, SharePoint, Accounting Systems, MS Outlook? |
| * | Is there a Hardware, Application, SharePoint, etc. Tips/Tricks search engine that has Keyword Searching with screen captures and links besides textual information? | |
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